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Principle 1 - Collection
Mice.si will only collect personal
information that is necessary for one or more of its functions or activities. Mice.si
will only collect personal information by lawful and fair means and not in an unreasonably
intrusive way. At or before the time (or, if that is not practicable, as soon as
practicable thereafter), Mice.si collects personal information about an individual
from the individual, Mice.si will take reasonable steps to ensure that the individual
is aware of:
(a) The identity of Mice.si and how to contact it;
(b) The fact that he or she is able to gain access to the information;
(c) The purposes for which the information is collected;
(d) The organisations (or the types of organisations) to which Mice.si usually discloses
information of that kind; and
(e) The main consequences (if any) for the individual if all or part of the information
is not provided.
If it is reasonable and practicable
to do so, Mice.si will collect personal information about an individual only from
that individual. If Mice.si collects personal information about an individual from
someone else, Mice.si will take reasonable steps to ensure that the individual is
or has been made aware of the matters listed from (a) to (e).
Principle 2 - Use & Disclosure
Mice.si will only use or disclose
personal information about an individual for a purpose other than the primary purpose
of collection (a secondary purpose) if:
(a) Both of the following apply:
(i) The secondary purpose is related to the primary purpose of collection and, if
the personal information is sensitive information, directly related to the primary
purpose of collection;
(ii) the individual would reasonably expect Mice.si to use or disclose the information
for the secondary purpose; or
(b) The individual has consented to the use or disclosure; or
(c) The information is not sensitive information and the use of the information
is for the purpose of direct marketing and:
(i) It is impracticable for Mice.si to seek the individual's consent before that
particular use; and
(ii) Mice.si will not charge the individual for giving effect to a request by the
individual to Mice.si not to receive direct marketing communications; and
(iii) the individual has not made a request to Mice.si not to receive direct marketing
communications; and
(iv) in communication with the individual, Mice.si draws to the individual's attention,
or prominently displays a notice, that he or she may express a wish not to receive
any further direct marketing communications; and (v) each written marketing communication
by Mice.si with the individual (up to and including the communication that involves
the use) sets out Mice.si’s business
address and telephone number and, if the communication with the individual is made
by fax, email or other electronic means, a number or address at which Mice.si can
be directly contacted electronically; or
(d) Mice.si has reason to suspect that unlawful activity has been, is being or may
be engaged in, and uses or discloses the personal information as a necessary part
of its investigation of the matter or in reporting its concerns to relevant persons
or authorities; or
(e) the use or disclosure is required or authorised by or under law; or
(f) Mice.si reasonably believes that the use or disclosure is reasonably necessary
for one or more of the following by or on behalf of an enforcement body:
(i) the prevention, detection, investigation, prosecution or punishment of criminal
offences, breaches of a law imposing a penalty or sanction or breaches of a prescribed
law;
(ii) the enforcement of laws relating to the confiscation of the proceeds of crime;
(iii) the protection of the public revenue;
(iv) the prevention, detection, investigation or remedying of seriously improper
conduct or prescribed conduct;
(v) the preparation for, or conduct of, proceedings before any court or tribunal,
or implementation of the orders of a court or tribunal.
(g) If Mice.si uses or discloses personal information under paragraph (f) above,
it will make a written note of the use or disclosure.
(h) The first paragraph above operates in relation to personal information that
Mice.si has collected from a related body corporate or business as if Mice.si’s primary purpose of collection of the
information were the primary purpose for which the related body corporate or business
collected the information.
Principle 3 - Data Quality
Mice.si will take reasonable steps
to make sure that the personal information it collects, uses or discloses is accurate,
complete and up-to-date.
Principle 4 - Data Security
Mice.si will take reasonable steps
to protect the personal information it holds from misuse and loss and from unauthorised
access, modification or disclosure.
Mice.si will take reasonable steps
to destroy or permanently de-identify personal information if it is no longer needed
for any purpose for which the information may be used or disclosed under Mice.si
Privacy Protection Principle 2.
Principle 5 - Openness
Mice.si will set out in a document
clearly expressed policies on its management of personal information. Mice.si will
make the document available to anyone who asks for it. On request by an individual,
Mice.si will take reasonable steps to let the individual know, generally, what sort
of personal information it holds, for what purposes, and how it collects, uses,
and discloses that information.
Principle 6 - Access and Correction
If Mice.si holds personal information
about an individual, it will provide the individual with access to the information
on request by the individual, in a form or manner suitable to the individual's reasonable
needs, except to the extent that:
(a) In the case of personal information, providing access would pose a serious and
imminent threat to the life or health of any individual; or
(b) Providing access would have an unreasonable impact upon the privacy of other
individuals; or
(c) The request for access is frivolous or vexatious; or
(d) The information relates to existing or anticipated legal proceedings between
Mice.si and the individual, and the information would not be accessible by the process
of discovery in those proceedings; or
(e) Providing access would reveal the intentions of Mice.si in relation to negotiations
with the individual in such a way as to prejudice those negotiations; or.
(f) Providing access would be unlawful; or
(g) Denying access is required or authorised by or under law; or
(h) Providing access would be likely to prejudice an investigation of possible unlawful
activity; or
(i) Providing access would be likely to prejudice:
(i) the prevention, detection, investigation, prosecution or punishment of criminal
offences, breaches of a law imposing a penalty or sanction or breaches of a prescribed
law; or
(ii) the enforcement of laws relating to the confiscation of the proceeds of crime;
or
(iii) the protection of the public revenue; or
(iv) the prevention, detection, investigation or remedying of seriously improper
conduct or prescribed conduct; or
(v) the preparation for, or conduct of, proceedings before any court or tribunal,
or implementation of its orders; by or on behalf of an enforcement body; or
(j) An enforcement body performing a lawful security function asks Mice.si not to
provide access to the information on the basis that providing access would be likely
to cause damage to the security of Slovenia. However, where providing access would
reveal evaluative information generated within Mice.si in connection with a commercially
sensitive decision-making process, Mice.si may give the individual an explanation
for the commercially sensitive decision rather than direct access to the information.
If Mice.si has given an individual an explanation under the above paragraph and
the individual believes that direct access to the evaluative information is necessary
to provide a reasonable explanation of the reasons for the decision, Mice.si will,
at the request of the individual, undertake a review of the decision not to release
the information. Personnel other than the original decision-maker will undertake
the review. If Mice.si is not required to provide the individual with access to
the information because of one or more of paragraphs (a) - (j) above (inclusive),
Mice.si will, if reasonable, consider whether the use of mutually agreed intermediaries
would allow sufficient access to meet the needs of both parties. If Mice.si levies
charges for providing access to personal information, those charges:
(a) will not be excessive; and
(b) will not apply to lodging a request for access.
If Mice.si holds personal information
about an individual and the individual is able to establish that the information
is not accurate, complete and up-to-date, Mice.si will take reasonable steps to
correct the information so that it is accurate, complete and up-to-date. If the
individual and Mice.si disagree about whether the information is accurate, complete
and up-to-date, and the individual asks Mice.si to associate with the information
a statement claiming that the information is not accurate, complete or up-to-date,
Mice.si will take reasonable steps to do so. Mice.si will provide reasons for denial
of access or a refusal to correct personal information.
Principle 7 - Anonymity
Wherever it is lawful and practicable,
individuals will have the option of not identifying themselves when entering transactions
with EventConnect.com.au. However, in most cases it will not be practicable for
the transactions to proceed to finality or for Mice.si to provide pre and post-paid
services without requiring their identification.
Principle 8 - Transborder Data
Flows
Mice.si will transfer personal
information about an individual to someone (other than Mice.si or the individual)
who is in a foreign country only if:
(a) Mice.si reasonably believes that the recipient of the information is subject
to a law, binding scheme or contract which effectively upholds principles for fair
handling of the information that are substantially similar to Mice.si’s
Privacy Protection Principles; or
(b) the individual consents to the transfer; or
(c) the transfer is necessary for the performance of a contract between the individual
and
EventConnect.com.au, or for the implementation of pre-contractual measures taken
in response to the individual's request; or
(d) the transfer is necessary for the conclusion or performance of a contract concluded
in the interest of the individual between Mice.si and a third party; or
(e) all of the following apply:
(i) the transfer is for the benefit of the individual; and
(ii) it is not practicable to obtain the consent of the individual to that transfer;
and
(iii) if it were practicable to obtain such consent, the individual would be likely
to give it; or
(f) Mice.si has taken reasonable steps to ensure that the information which it has
transferred will not be held, used or disclosed by the recipient of the information
inconsistently with Mice.si’s Privacy
Protection Principles.
Principle 9 - Sensitive Information
Mice.si will not collect Sensitive
Information about an individual unless:
(a) the individual has consented; or
(b) the collection is required by law; or
(c) the collection is necessary to prevent or lessen a serious and imminent threat
to the life or health of any individual, where the individual whom the information
concerns:
(i) is physically or legally incapable of giving consent to the collection; or
(ii) physically cannot communicate consent to the collection; or
(d) the collection is necessary for the establishment, exercise or defence of a
legal or equitable claim.
Principle 10 - Privacy of Network Communications
When installing, operating, or
maintaining its network, Mice.si will take whatever measures are practicable, or
are required by law, to ensure the privacy of communications passing over its network.
Participant Monitoring. Participant
monitoring may be undertaken for the purposes of improving the quality of service
to customers and the training of staff, or where there is a specific operational,
security or technical reason to do so. Customer consent will be obtained prior to
undertaking participant monitoring unless it is not practicable to do so, such as
in the case of calls or monitoring which are typically of very short duration.
Principle 11 - New Services and Developments
and Procedures.
Mice.si will consider the privacy
impact of new business processes and services before they are introduced.
Mice.si will provide services with
privacy standards that are commensurate with community expectations and which enables
individual customers to choose a higher degree of privacy protection where practicable.
The privacy impact arising from
the introduction of the new services or products will be balanced against their
benefit to the general community and will take into consideration the extent, means
and cost by which privacy concerns can be mitigated. Where practicable, Mice.si
will provide customers with the ability to choose between differing degrees of privacy
protection. Education and choice In order that customers may make an informed choice
as to their usage of new services or products, where appropriate Mice.si will advise
customers of the privacy implications of those services.
Where practicable, and where to
do so would not undermine commercially sensitive material, Mice.si will respond
to queries concerning any implications for privacy protection of existing and new
services and make publicly available information about any implications for privacy
protection in relation to those services.
DEFINITIONS
Monitoring means the listening
to, reading or recording of a communication during the course of its passage over
a telecommunication system. Participant monitoring means the listening to, reading
or recording of, a communication during the course of its passage over a telecommunication
system by a party to that communication and by using equipment forming part of the
service.
Personal Information means information
or an opinion (including information or an opinion forming part of a database),
whether true or not, and whether recorded in a material form or not, about an individual
whose identity is apparent, or can reasonably be ascertained, from the information
or opinion.
Sensitive Information means:
(a) information or an opinion about an individual's:
(i) racial or ethnic origin; or
(ii) political opinions; or
(iii) membership of a political association; or
(iv) religious beliefs or affiliations; or
(v) philosophical beliefs; or
(vi) membership of a professional or trade association; or
(vii) membership of a trade union; or
(viii) sexual preferences or practices; or
(ix) criminal record; that is also personal information; or
(b) health information about an individual.
Seriously Improper Conduct includes
corruption, a serious abuse of power, a serious dereliction of duty, or any other
seriously reprehensible behaviour.
Surveillance means the systematic
observance of a person's behaviour, communication or personal information.
Third Party in relation to personal
information, means any organisation or individual other than Mice.si holding the
information and the individual who is the subject of the information.
Unless otherwise specified, words
in this document have the meaning set out in the Privacy Act.
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